AR needs light to work best. If you are trying to use the AR feature in a room which has no natural light, or just has moody lighting, and it is not working like you have seen it in our promotional videos, try adding more light. We are confident it will work much better for you.
Another possible reason for AR degradation can be due to the technical specs of your phone. Research has shown us the people interested in robotics generally update their phones every 2 years. So we based our build on this. MekaMon does work with older phones but if it is more than 3 years old it might not be optimal.
If you continue to experience issues please contact out customer support team and they will help you out.